Start by checking your paperwork—the reference number is typically found on the papers, warranty card, and sometimes on the case. If you don’t have these documents, look for the reference number on the caseback engraving. Some brands engrave two numbers on the caseback: the serial number (your watch's unique identifier) and the reference number. If you're still unsure, simply upload as many photos as possible, including the caseback, and our team will assist you in identifying it.

Your watch's value is determined by several factors: its condition, included accessories (like the box and papers), and its current market value on the secondary market.

Once we receive your submission, our team will provide an evaluation within 24 hours.

The value of your watch is determined by its condition, any included accessories, and the current secondary market trends.

There may be room to negotiate based on your payment method or by providing additional details about the watch you're trading in. Feel free to discuss the offer with your Client Advisor to explore potential ways to secure a better deal.

Once your watch arrives and passes inspection, we’ll send your payment within 72 hours.

Your Client Advisor at Lone Star Timepieces will provide you with a pre-paid, fully insured shipping label. Simply package your watch and drop it off at the nearest shipping location.